August 11, 2023

Now Hiring: Membership Services Manager

The Association of Canadian Publishers (ACP) seeks a full-time Membership Services Manager.

Who we are:

ACP is the national voice of Canadian-owned English-language book publishers, representing 115 independent companies across Canada. Through collective work, we advocate and collaborate to create the conditions for Canadian-owned book publishers’ economic and cultural success. We work to help our members build the audience share for Canadian-authored and Canadian-published books in Canadian bookstores, libraries, educational institutions, and homes, and around the world.

A national board of directors provides strategic direction and oversight to ACP’s operations. Our membership is actively involved in the association through ACP’s standing committees, which are organized around genre or market. ACP currently employs a full-time staff of four and two part-time contractors, and also works with several project consultants who support the delivery of our programs and projects.

Who you are:

  • You have experience planning online, hybrid, and in-person events, or are eager to learn and can apply your strong communication and organizational skills to this area.
  • You are ready to develop and manage relationships with the management and staff of Canadian-owned publishers from coast to coast.
  • You are invested in the future of writing and publishing in Canada.
  • You have successfully managed projects from start to finish, reliably organize your time to ensure deadlines are met, and can prioritize competing tasks.
  • You have excellent communication and interpersonal skills, and are comfortable working independently and as part of a team.
  • You are proficient in Microsoft Office, including Excel.

Other qualifications that would be an asset:

  • Experience with Adobe InDesign, Photoshop, and/or Premiere, WordPress, and/or G Suite;
  • A university degree and some post-secondary education in book publishing or arts management, and/or at least three years of related work experience.

Don’t meet all of the criteria we are looking for? We still want to hear from you. Please read on for details about how to apply and tell us how your experience would be a good fit for the role.

What you’ll be doing:

Summary of key responsibilities:

  1. Support for staff and committees in event planning, including the association’s Annual General Meeting; Mid-Winter Meeting; PD sessions; and other events, including receptions and social events.
  2. Support for selected committees in managing meetings and activities, including liaising with chairs, monitoring meeting schedules, notifying members of upcoming meetings, providing advance material as required, taking minutes, and following up on action items as necessary.
  3. Management of membership status, including processing of applications and dues payments, distribution of annual statements, maintenance of payment records and delinquency status.
  4. Project management, including administration of ACP mentorship program, Publishing 101 program, BookNet buying groups, PD subsidy program, and collective displays program; working closely with the Program Manager in preparing grant applications and reports; liaising with the Financial Officer to invoice for project participation; assistance with other ACP projects as required.

This is a varied position, which touches many aspects of ACP’s programs and operations. Every day will be different, but you will work closely with the ACP staff, committee chairs, and member publishers. You will be available to work from ACP’s downtown Toronto office at least 2 days per week, with the option of remote work on other days. You will report to the Executive Director. Occasional travel to in-person membership meetings (typically held every other year) is expected.

    What we offer:

    The target starting salary for this full-time position is $46,500/year. We offer a comprehensive benefits package through the Book and Periodical Council, flexible work hours, opportunities for professional development, and the option of hybrid work. Our friendly and collegial office is accessible and located at 401 Richmond St. W., an arts and culture hub with excellent public transit access and other amenities. ACP’s office is shared with eBOUND Canada, which also works on a hybrid basis.

      How to Apply:

      Interested candidates are invited to send a cover letter and résumé in a single PDF document to Jack Illingworth, Executive Director,, by 5:00 pm EDT on September 6, 2023. Cover letters must be original work, and not based on machine-generated text, or AI.

      Interviews will be scheduled in September, with a target start-date of October 2023.

      ACP is committed to building a diverse and inclusive workplace. We encourage applications from candidates who are members of underserved and underrepresented communities, including BIPOC, LGBTQ2+, people living with dis/ability, and others. If you require accommodation at any stage of the recruitment process, please notify Jack Illingworth via email.

      We thank all applicants for their interest, but regret that we are unable to acknowledge receipt of applications. Only those candidates selected for an interview will be contacted.