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The Association of Canadian Publishers (ACP) is seeking a MARKETING AND DIGITAL SERVICES COORDINATOR

Reporting to the ACP's Digital Services Manager, the Marketing and Digital Services Coordinator will be responsible for supplying publisher participants in Canadian Publishers Digital Services (CPDS) with key information on digital issues and CPDS services through a variety of delivery vehicles. Services fall into three broad categories: collective purchase of digital services, collective licensing of digital rights, and dissemination of market and technical intelligence. The Marketing and Digital Services Coordinator will also provide administrative support for CPDS activities.


The coordinator is responsible for

  • Monitoring media (old and new) for issues related to digital publishing including new business models and markets, and communicating relevant information to staff and publishers through various vehicles (e.g. weekly newsletter, Wiki posting, email bulletins, blog postings)
  • Researching digital market opportunities, including new channels, possible distributors/suppliers/partners, and optimal technical standards
  • Establishing and maintaining the CPDS Wiki to allow results of research to be well-organized for access by ACP members and dynamically and continually updated
  • Programming professional development sessions, and identifying and implementing other training delivery strategies
  • Communicating and liaising with publisher members to remain aware of needs/interests
  •  Providing member support in preparation of documents and data required for them to take part in CPDS services and licensing agreements, including explaining metadata templates, service contracts, and participation agreements
  • Providing administrative support and assistance to CPDS staff such as assisting with preparation of metadata files and content delivery to ebook stores, and preparing invoices and sales reports


The successful candidate will have

  • a post-secondary degree or diploma in a related field
  • a sophisticated understanding of the digital world and the emerging world of e-book publishing
  • a minimum of 2 years experience in a member relations, customer service, or communications role or an equivalent combination of education, training, and experience
  • demonstrated knowledge of new media and web technologies
  • the ability to work well with many publishers, with widely varying degrees of technical expertise
  • excellent writing, organizational, and interpersonal skills
  • basic knowledge of ONIX is also of benefit

This position is located in Toronto.

Résumés may be directed to [email protected] and must be received by close of business on November 16.

We regret that we are unable to acknowledge receipt of applications. Only those candidates selected for an interview will be contacted.